quickbooks - Set up Sync Manager - Option is missing -


trying test connection on quickbooks api, running strange issue.

when testing new created app space, need to:

go quickbooks. open company file. choose file > set intuit sync manager. sign in intuit account if haven't done so. come after intuit sync manager done syncing 

my quickbooks not have : set sync manager : option.

scouring quicbooks support docs , quickbooks telephone support, have tried following:

re-orderd "lists" in quickbooks, , repaired company file.. no go... made sure company accessed admin account. tried creating fresh company, on local machine, , directly after that, looking option.. no go (did exit , restart quickbooks) verified syncmanager app installed (resides) on pc... c:\program files\common files\intuit\sync\intuitsyncmanager.exe  can run sync manager, , appears in taskbar, tells me has no company files sync. obviously, needs configured quickbooks, not have option. 

platform: windows 7, windows 8, terminal services 2003 (all have option missing) quickbooks enterprise 13 (south africa), believe uk version.

looking forward help.

regards

only versions of quickbooks work sync manager.


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